Network Operations

Network Monitoring and Control Infrastructure, Capable of Nationwide Trouble Ticketing and Escalations through Resolution

Do you ever get annoyed dealing with Service Providers? If you answered no, you’re in the minority (like .000001%).

Our network monitoring and control infrastructure is capable of nationwide trouble ticketing and escalations through resolution.

Additionally, our team of highly skilled engineers can proactively and/or reactively monitor your network.

Once a trouble is reported or detected, we can contact the carrier on your behalf. We’ll work with them to restore service as quickly as possible, all the while keeping you informed of the repair progress.

As an additional benefit, if we can’t get Internet-based services restored within a reasonable time frame, we offer 4G LTE devices as a temporary solution. In most cases these units can be shipped overnight and installed next business day.

Our dedicated team is available from Monday thru Friday 8am – 5pm.
You can reach us at 410.464.8988 or email us at dcinoc@distcomp.com.

Carrier and product support. Download documentation and the latest updates for your products.

Support Request

Baltimore Office
1700 Union Ave
Suite B
Baltimore, MD 21211
(410) 464-8900

Philadelphia Office
135 Gaither Dr
Suite A
Mt. Laurel, NJ 08054
(856) 505-4900